Association Staff

IIBEC | 434 Fayetteville St., Suite 2400 | Raleigh, North Carolina 27601
Phone: 919.859.0742 or 800.828.1902
Fax: 919.859.1328



Executive Vice President and CEO
Brian Pallasch |  Extension 100

Executive Assistant to the Executive Vice President & CEO
Carolyn Baber | Extension 116

Chief Operating Officer
Melany Rizzo | Extension 106


Director of Government Relations
John Boling | Extension 103

Events & Meetings and Education

VP Events and Education
Karen McElroy | Extension 102

Events & Meetings

Assistant Director of Events & Meetings
Mendy Cunningham | Extension 109

Events & Meetings Specialist
Ashley Johnson | Extension 115


This department can assist with questions about IIBEC education courses, chapter sponsored educational events, and online learning.

Director of Education
Kristen Kennedy | Extension 104

Education Adviser
Jerry Teitsma, F-IIBEC, RRC, RRO, CCCA | 970.531.9641

Marketing and Sales

Director of Marketing and Sales
Chris Barnes | Extension 117

Assistant Manager of Marketing
Eilish Deuley | Extension 117


Assistant Director of Communications
Katherine Springle Lempka | Extension 120

Technical Services

Sr. Director of Technical Services
Emily Lorenz

Director of Technical Services
Walter J. Rossiter, F-IIBEC | 301.253.3534

RCI Foundations

(U.S. and Canada)

Foundation Development Officer
Rick Gardner | Extension 107

Membership & Registrations

This department can assist with questions about membership, IIBEC registrations (RRO, REWO, RRC, REWC, RWC), chapters, and external IIBEC-approved continuing education.

Sr. Director of Membership & Registrations
Alexander Jeffries | Extension 110

Registrations and Continuing Education Specialist
Debbie Wichman | Extension 108

Manager of Region & Chapter Relations
Tara Cottle | Extension 101

Membership and Registrations Specialist
Caroline Lewis | Extension 111