Association Staff

IIBEC | 434 Fayetteville St., Suite 2400 | Raleigh, North Carolina 27601
Phone: 919.859.0742 or 800.828.1902
Fax: 919.859.1328



Executive Vice President and CEO
Brian Pallasch |  Extension 100

Executive Assistant to the Executive Vice President & CEO
Carolyn Baber | Extension 116

Chief Operating Officer
Melany Rizzo | Extension 106


Director of Government Relations
John Boling | Extension 103

Events & Meetings

VP Events
Karen McElroy | Extension 102

Director, Meetings & Events
Rebecca Murphy, CMP, CEM, DES 


This department can assist with questions about IIBEC education courses, chapter sponsored educational events, and online learning.

Director of Education
Kristen Kennedy | Extension 104


Director of Publications & Communications
Christian Hamaker | Extension 120

Technical Services

Sr. Director of Technical Services
Emily Lorenz

RCI Foundations

(U.S. and Canada)

Foundation Development Officer
Rick Gardner | Extension 107

Membership & Credentials

This department can assist with questions about membership, IIBEC credentials (RRO, REWO, RRC, REWC, RWC, CBECxP), and chapters.

Sr. Director of Membership & Credentials
Alexander Jeffries | Extension 110

Credentials and Continuing Education Specialist
Debbie Wichman | Extension 108

Manager of Region & Chapter Relations
Tara Cottle | Extension 101