Association Staff

IIBEC | 1500 Sunday Drive, Suite 204 | Raleigh, North Carolina 27607
Phone: 919.859.0742 or 800.828.1902
Fax: 919.859.1328


Executive Vice President and CEO
Brian Pallasch |  Extension 100

Executive Assistant to the Executive Vice President & CEO
Carolyn Baber
| Extension 116

Chief Operating Officer
Melany Elwell | Extension 106

Operations Specialist
Laura Kury | Extension 114


Director of Industry Affairs
Brian Gardiner, FIIBEC, RRC, CCS

Events & Meetings and Education

VP Events and Education
Karen McElroy | Extension 102

Events & Meetings

Assistant Director of Events & Meetings
Mendy Cunningham | Extension 109

Events & Meetings Specialist
Ashley Johnson | Extension 115


This department can assist with questions about IIBEC education courses, chapter sponsored educational events, and online learning.

Director of Educational Services
Jennifer Roller | Extension 104

Education Adviser
Jerry Teitsma, FRCI, RRC, RRO, CCCA | 970.531.9641

Marketing and Sales

Director of Marketing and Sales
Chris Barnes | Extension 117

Assistant Manager of Marketing
Eilish Deuley | Extension 117


Director of Communications
Kris Ammerman | Extension 103

Assistant Director of Communications
Katherine Springle Lempka | Extension 120

Technical Services

Sr. Director of Technical Services
Emily Lorenz

Director of Technical Services
Walter J. Rossiter | 301.253.3534

RCI Foundations

(U.S. and Canada)

Foundation Development Officer
Richard Gardner | Extension 107

Membership & Registrations

This department can assist with questions about membership, IIBEC registrations (RRO, REWO, RRC, REWC, RWC), chapters, and external IIBEC-approved continuing education.

Sr. Director of Membership & Registrations
Alexander Jeffries | Extension 110

Registrations and Continuing Education Specialist
Debbie Wichman | Extension 108

Manager of Region & Chapter Relations
Tara Cottle | Extension 101

Member Services Specialist
Janice Adams | Extension 105

Membership and Registrations Specialist
Caroline Lewis | Extension 111