Association Staff

IIBEC | 434 Fayetteville St., Suite 2400 | Raleigh, North Carolina 27601
Phone: 919.859.0742 or 800.828.1902
Fax: 919.859.1328



Executive Vice President and CEO
Brian Pallasch |  Extension 100

Executive Assistant to the Executive Vice President & CEO
Carolyn Baber | Extension 116

Chief Operating Officer
Melany Elwell | Extension 106


Director of Industry Affairs
Brian Gardiner, F-IIBEC, RRC, CCS

Events & Meetings and Education

VP Events and Education
Karen McElroy | Extension 102

Events & Meetings

Assistant Director of Events & Meetings
Mendy Cunningham | Extension 109

Events & Meetings Specialist
Ashley Johnson | Extension 115


This department can assist with questions about IIBEC education courses, chapter sponsored educational events, and online learning.

Director of Educational Services
For education questions, please contact Karen McElroy. 

Education Adviser
Jerry Teitsma, F-IIBEC, RRC, RRO, CCCA | 970.531.9641

Marketing and Sales

Director of Marketing and Sales
Chris Barnes | Extension 117

Assistant Manager of Marketing
Eilish Deuley | Extension 117


Assistant Director of Communications
Katherine Springle Lempka | Extension 120

Technical Services

Sr. Director of Technical Services
Emily Lorenz

Director of Technical Services
Walter J. Rossiter, F-IIBEC | 301.253.3534

RCI Foundations

(U.S. and Canada)

Foundation Development Officer
Richard Gardner | Extension 107

Membership & Registrations

This department can assist with questions about membership, IIBEC registrations (RRO, REWO, RRC, REWC, RWC), chapters, and external IIBEC-approved continuing education.

Sr. Director of Membership & Registrations
Alexander Jeffries | Extension 110

Registrations and Continuing Education Specialist
Debbie Wichman | Extension 108

Manager of Region & Chapter Relations
Tara Cottle | Extension 101

Membership and Registrations Specialist
Caroline Lewis | Extension 111