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Quality Assurance, A to Z

March 3, 1997

Quality Assurance, A to Z

 

By Nick A. Lovato
The following is an extract of a presentation given by Nick Lovato at a mini B URSI co-sponsored by RCI Region V and the
Denver Chapter of the Construction Specifications Institute (CSI) Dec. 12, 1996 at the Schuller Mountain Technical Center near
Denver.
Essentials for Quality
Quality does not happen by chance; it is always the result of
high intentions, thoughtful direction, precise communication,
dedicated teamwork, and skillful performance. It embodies the
wise choice of many options.
First, the owner must be willing to provide an adequate
budget to purchase the proper materials and accomplish the
work necessary to obtain a quality roof system.
A good design, with sufficient details, allows the bidders
to include in their cost proposals the work needed to install
the roof system properly and address all of the job condi¬
tions correctly. Details for closures, transitions and flashings
are often overlooked. Areas that often become problematic
are:
• Pitch pans without hoods.
• Equipment sleepers that damage the roof or dam
water.
installed, it is up to the owner to provide periodic inspec¬
tions so that the roof will receive proper care and mainte¬
nance.
Design Development
The design development phase is the best time to instill
quality. Careful consideration should be given to drainage,
insurance and code criteria, building environment, occupan¬
cy, sequencing, job conditions and details. The designer
should not leave a detail up to the roofing contractor, who is
usually bidding the job competitively. Envisioning every
aspect of the project from start to finish is an excellent way
of identifying potential problems and pitfalls.
Construction Documents
The specifications and drawings become the recipe for
the fabrication of the roof system. At this phase, the design¬
er has the opportunity to select and define quality products,
application procedures, establish details for all terminations,
penetrations, transitions and closures, handling and storage
guidelines, and quality control procedures. Mock-ups can
also be specified to assure that the difficult and problematic
• Scupper and drain details.
• Parapet wall flashings that rely on
caulking.
• Gravel stop flashing.
• Gutters with inadequate expansion
joints.
• Rooftop piping that is not allowed
to move independently from the
roof membrane.
Skillful management and application
must be employed. The foreman must
have a thorough knowledge of the speci¬
fications and drawings. The superinten¬
dent must provide his crew with all the
necessary materials, tools and skilled
labor to install the roof system properly.
At critical phases of the roof installation,
the project manager or consultant should
visit the project to assure that the fore¬
man and his laborers understand the
proper installation of each detail. Good
communication is essential.
Once a quality roof system has been
Provide an asphalt dam at building edges to prevent asphalt spills into the build¬
ing. Slope coping to drain. Standing seams are preferred over lap seams.
Encapsulating the top of the wall with membrane provides temporary waterproof¬
ing and a back-up waterproofing system below the metal coping. All terminations
and transitions should be detailed.
26 • Interface March 1997
details are understood and followed. This can be very bene¬
ficial on cold storage facilities and for vented roof systems
where an effective air barrier is critical.
Bid Proposal
The bid documents can be structured to clarify and facili¬
tate the owner’s expectations with regard to quality. On pri¬
vate work, the designer or owner can be selective with his or
her bidders. Contractors who invest in the quality of their
human resources and training generally are the ones who
consistently install quality roofs and are usually the ones
solicited to bid on most projects for owners, consultants and
A/E firms. On most public work, bidders’ qualifications can
weed out inexperienced or undesirable contractors. The bid
proposal form should contain unit cost items for work that is
not quantifiable, i.e. snow removal, deck repair, interior pro¬
tection, etc. If provisions have been made and a contin¬
gency set aside to address these items, the contractor will be
more willing to bring substandard job conditions to the
attention of the owner’s representative, knowing that these
are reimbursable expenses. A work schedule submitted with
each bid can be very beneficial. It establishes the resources
and time frame that the contractor will commit to and helps
all concerned parties set goals to accomplish the necessary
work.
Pipe cluster with nailers prior to membrane.
years of experience. A more efficient and effective detail or
methodology may be presented. A sense of teamwork can be
established at the onset.
Construction Phase
Pre-bid Conference
A pre-bid conference with all bidders is the first opportu¬
nity the designer has to convey the intent of the specifica¬
tions and the expectations of the owner. This is also an
excellent opportunity to elicit the contractors to share their
Pre-job Conference
The intent of the specifications should be reiterated. The
foremen and superintendents should attend this meeting.
Submittals should be carefully reviewed. Do all materials
comply with the specifications, codes and insurance require¬
ments? Many times contractors will submit similar products
from different manufacturers which may
not be tested to meet the UL or FM rat¬
ings that have been specified.
On-site Inspections
Rarely do contractors include in their
bids the cost to have a job superinten¬
dent or project manager on site full-time.
Doing so would increase their overhead
and make them less competitive.
Roofing consultants have filled this void
with full-time application observers. An
effective inspector is a teacher rather
than a policeman. If the owner elects not
to have a full-time inspector, it is impor¬
tant that the consultant or designer
schedule inspections at critical times,
such as the start of the job, when edge
details are being installed, penetrations
are being flashed and when sheet metal
work commences. Proper scheduling
requires constant communication with
the project superintendent or project
manager. The weather should be con¬
stantly monitored. Prior to inclement
weather, the production should be
slowed down so that the roof can be left
in a watertight condition each day with-
Hooded Pitch Pan: Open pitch pans often fail due to lack of maintenance. Mastic
shrinks, allowing water to collect inside. Water becomes trapped and corrodes the
metal flashing from the inside out: Provide nailers to secure deck flange. Solder all
joints to prevent migration of sealer. Surfaces should be primed. Installation of a
hood will act as a first defense against leaks and protect the mastic inside from UV
degradation.
March 1997 Interface • 27
Insulated lines flashed with a pitch pan prior to hood.
out phasing. If corrective action is needed by the contractor,
proper documentation will facilitate timely and proper com¬
pletion of deficient items. Identifying the areas on a roof
plan with key notes and photographs seems to be the most
effective way of communicating the desired results and is
well worth the effort.
Final Inspection
Each project should include a pre-fmal and one or more
close-out inspections with the foreman, superintendent or
project manager and owner’s representative in attendance.
Deficient items should be marked on the roof as well as
identified on a roof plan. Again, photographs help identify
the problem areas. Referencing the specifications and draw¬
ings can also be beneficial in avoiding further unnecessary’
communications.
Post Application
Efforts to achieve quality should not end with the com¬
pletion of the roof. The owner should be made aware of
future potential problems and items that should be moni¬
tored —grease contamination, clogged drains and other
Another example of a hooded pitch pan.
Completed flashing of hooded pitch pan.
maintenance guidelines. A sign at the access hatch which
provides a phone number and rules for accessing or
installing equipment on the roof can be beneficial.
Procedures and guidelines for performing tenant improve¬
ments will be greatly appreciated by most owners. Most
roofs are replaced prematurely due to neglect, abuse and
from being misdiagnosed. A good maintenance and inspec-
Angle iron support flashed
with a lead roof jack.
tion program by a quali¬
fied consultant can greatly
benefit the serviceable life
of the roof and save the
owner thousands of dol¬
lars. On some roofs, a peri¬
odic non-destructive mois¬
ture evaluation—infrared,
nuclear, or capacitance—
can be a good diagnostic
tool to identify problem
areas before moisture
deteriorates the roof sys¬
tem and structural deck
components. When leaks
occur through a roof, not
only should the breach or
deficiency be fixed but
the moisture-laden insula¬
tion should be replaced.
About The Author
Prior to founding CyberCon
Engineering Inc., in Englewood,
CO, Nick Lovato handled pro¬
jects for the roof construction man¬
agement group of an international
roofing manufacturer. He is a past director of Region I7 for
RCI, is a member of the American Society of Civil
Engineers, of Chi Epsilon (Civil Engineering Honor
Society), and a faculty member of RIEI. He has over 20
years of professional experience in roofing.
28 • Interface March 1997