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Asphalt Composition Shingle Damage–Hail or Manufacturing Defect?

May 15, 2013

Asphalt composition shingles
are the most common residential
roofing materials in
the United States.
“Asphalt shingles age
naturally due to exposure
to the elements and become more
brittle with time. Shingles that have
manufacturing defects or installation
deficiencies can deteriorate
more rapidly. Damage caused by
natural or man-made factors can
reduce the water-shedding capability
and/or expected service life of
a roof. Some common manufacturing
issues include localized granule
loss, blisters, color variations, splitting,
delamination, shingle splices,
and spot defects.”1
The area of the United States that
receives the most hail is limited to a relatively
small area east of the Rockies and
west of the Mississippi River. Figure 1 is
a map from “The Climatology of Hail in
North America” by meteorologist Stanley A.
Changnon, Jr., published in Monograph No.
38 by the American Meteorological Society
(107-128, 1996), showing the number of
days of hail for the United States for an
average year.2
According to annual hail summaries
by the National Oceanic and Atmospheric
Administration (NOAA), “Property damage
reached an all-time high (at the time) of $2.4
billion in 2001. Because of the frequency of
hail damage to roof systems, many roofing
professionals, insurance professionals,
and homeowners mistakenly assume a roof
system needs to be replaced or repaired
following a hailstorm. However, this is not
always the case.”3
The majority of hailstorm events produce
hailstones varying in hardness, shape,
and size. Smaller hailstones less than ½
inch are much more common than larger
hailstones. Hail falls randomly, with the
source direction influenced by wind, and
usually leaves observable signs where it
has landed.
Asphalt shingles are particularly vulnerable
to hail damage in the valleys, shingle
tab edges, and shingle overlap areas. These
areas should be reviewed following a hailstorm
event.
Table 1 shows a tabulation of the smallest
threshold sizes of hail that typically can
damage common steep-sloped roof cover-
F e b r u a r y 2 0 1 3 I n t e r f a c e • 2 1
Figure 1 – The average number of days with hail across the United States.
ings.4 These thresholds are the result of
more than 45 years of lab testing with simulated
hail and tens of thousands of field
inspections by insurance companies and
third-party assessors. These thresholds are
provided with the following assumptions:
dense hail, perpendicular impacts, reasonable
support of the roof covering, and roof
systems in relatively good shape.
Asphalt or composition shingles, in
order to be considered functionally damaged,
have to be punctured or fractured
by the hailstone. Functional damage to a
roof system does not occur unless water
shedding or the waterproofing capacity is
reduced or the roof’s expected service life
is reduced.
An observable mark where the granules
are missing from the shingle’s surface may
leave a puncture or fracture in the shingle.
A hail impact fracture affects the shingle’s
underside and the granule surface. A
hail-impact fracture is usually observable
on a shingle’s underside. A fracture on a
shingle’s underside usually results in a
fracture in the shingle reinforcement mat.
This damaged reinforcement mat reduces
the shingle’s water-shedding capabilities
and is considered functional damage.5
Most fractures are visible on the granule
surfacing of the shingle. The shingle surface
can be felt with the fingertips for any “soft”
spots, called “bruises.”
A hailstone that dislodges
the granules, exposes the
asphalt binder, and fractures
the reinforcement mat—
generating a detectable
bruise—is considered functional
damage. Shingles that
lose enough granules to expose
the asphalt bitumen binder
but do not have any fractures
in their reinforcement
mat are probably nearing the
end of their service lives. The
granule surface loss is due
to natural aging or defective
2 2 • I n t e r f a c e F e b r u a r y 2 0 1 3
Hail Thresholds for Steep-Sloped Roof Coverings
Roof Type Threshold (inches)
Asphalt three-tab lightweight composition shingles 1
Asphalt-laminated heavyweight composition shingles 1¼
Wood shingles 1¼
Wood shakes (medium) ½
Gray slates (¼ of an inch thick) 1½
Green slates (¼ of an inch thick) 1¾
Concrete tiles 1¾
Clay tiles 1½
Table 1 – The smallest threshold sizes of hail that can damage various steep-slope roof
coverings.
Photo 1 – East view of commercial building.
Photo 2 – View of ridge cap and shingles.
manufacturing. The loss of granules is an
ongoing process that begins at the time of
a shingle’s manufacture and is considered
normal aging. Granule loss by itself is not
considered functional damage.6
Insurance companies typically employ
a third party to evaluate cases where the
adjustor has noted that the shingle damage
is not due to hail. Typically, this third party
is a roof consultant, engineer, architect, or
other individual with sufficient training and
expertise to provide an expert opinion on
the cause of the shingle damage.
In 2009, two steep-slope roofs in communities
over 35 miles apart “as the crow
flies” and 50 miles by highway were reviewed
for assessment of the damage apparent on
the shingles. The shingles appeared to be
from the same manufacturer. The following
is a summary of visual investigation performed
on the roofs. The first roof noted is
on a commercial building, while the second
roof is on a residential structure.
VISUAL SUMMA RY
Commercial Building
There are several hail events listed in
the National Climate Database for this area.
The largest hailstone size recorded in the
subject community from February 2008
to April 2009 was 1 inch in diameter. The
building in Photo 1 is a one-story structure.
The shingles are a laminated shingle with
decorative coursing of the granules. For the
purpose of this report, the main entry from
the street is presumed to face east.
Photos 2 though 4 show a general view
of the various roof slopes and ridge caps
on the building. No impact marks normally
associated with hail were observed. Curling
of the shingle edges appeared to be present
on some of the shingles. Photos of the west
2 4 • I n t e r f a c e F e b r u a r y 2 0 1 3
Photo 3 – View of west slope,
south end.
Photo 4 – View of east slope.
Photo 5 – West slope, close-up of cracking of granule surfacing on shingles.
slope (Photos 5 and 6) show that cracking
of the granule surfacing was prevalent on
the majority of the shingles. No fractures on
the underside of the shingles were observed
where the granule surfacing was cracked.
Deterioration at the tab edges also was
prevalent.
The shingles on the east slope also
showed cracking of the granule surfacing
and deterioration at the tab edges. The
shingles over the entry roof area were starting
to show cracks in the granule surfacing.
No fractures on the underside of the
shingles were observed where the granule
surfacing was cracked.
Residential Building
This investigation was due to a hailstorm
event that occurred August 3, 2008,
at the subject location. Per the local weather
service reports, the closest officially
recorded hail event for that day was approximately
5.5 miles distant. The recorded hailstone
size for that location was 1.5 inches
in diameter. The building is a multistory
structure (Photo 7) with various roof slopes.
F e b r u a r y 2 0 1 3 I n t e r f a c e • 2 5
Photo 6 – West slope, cracking of granule surfacing.
Photo 7 – View of west side (front) and north end of house.
2 6 • I n t e r f a c e F e b r u a r y 2 0 1 3
The shingles laminated with decorative coursing of the granules.
For the purpose of this report, the main entry and garage
doors shown in Photo 7 are presumed to face west.
Photos 8 through 11 show a general view of the various
roof slopes and metal valleys on the building. No impact
marks normally associated with hail were observed in the
metal valleys.
Curling of the edges appeared to be present on some of the
shingles. The metal furnace vent on the east slope of the main
house had no sign of hail impact marks present.
Photo 12 is a view of one of the steep slopes at the southwest
corner of the house. The shingles on these steep-sloped
sections appeared to be in generally good condition. The shingles
on the lower and majority of the upper roof slopes con-
Photo 8 – View of SE valley on upper main roof.
No impact marks on metal.
Photo 10 – View of deteriorated shingles on east lower slope.
Photo 11 – View of deteriorated shingles and metal valley. No
impact marks on metal on north end of upper west-side roof.
Photo 9 – View of NE valley and
shingles on north end of south slope.
No impact marks on metal valley.
Photo 12 – Shingles on steep-slope section, south end.
sistently were in a deteriorated
condition (Photos 13-16) and had
cracking throughout the granule
surfacing on the majority of the
shingles. No fractures on the
underside of the shingles were
observed where the granule surfacing was
cracked. Deterioration at the tab edges also
was prevalent.
CONCLU SIONS and
RECOMME NDATIONS
It was apparent that the shingles were
from the same manufacturer. In both
instances, recorded hail size for each roof
was between 1 to 1.5 inches. On both roofs,
no associated hail impact marks were seen
on the more vulnerable areas of the valleys,
tabs, edges, and overlaps.
The deterioration of the shingles was
consistent throughout the majority of the
roof slopes that were at a typical roof pitch
of 4 to 5 inches per foot. This type of consistent
damage on both structures usually
points to either a shingle-manufacturing
defect, natural deterioration, or other problem
rather than hail damage. By using a
third-party consultant to assist with the
evaluation, each insurance company was
able to reduce the total claim amount for
each storm event noted.
FOO TNOTES
1. Composition Roofs Damage Assessment;
Field Guide, Haag Engineering
Company, 1st Edition, 2006.
2. “Hail Damage to Shingles,” Colin
Murphy, RRC; Interface, January
1998, RCI, Inc.
3. “Learn How to Identify Hail Damage
on Roof Systems,” Scott J. Morrison,
Professional Roofing, May 2009,
National Roofing Contractors Association.
4. Ibid.
5. Ibid.
6. Ibid.
2 8 • I n t e r f a c e F e b r u a r y 2 0 1 3
Darrell L. Smith, RRC, PE, is a principal at VJ Engineering,
based in eastern Iowa. He has been providing roof/building
envelope consulting services with VJ Engineering since 1991
and is the building envelope/roof engineering/consulting
department leader responsible for all roofing and the majority
of building envelope projects. Darrell is a member of RCI,
Inc.; ASTM Committees D08 on Roofing, Waterproofing, and
Bituminous Materials; ASTM Committee E06 on Performance
of Buildings; ASTM Committee E58 on Forensic Engineering;
Building Enclosure Technology and Environmental Council;
Multi Hazard Mitigation Council; the Facility Maintenance and Operations Committee;
and the Building Smart Alliance. He is also past state president of the Iowa Engineering
Society, and on the Regional Sustainable Business Alliance—a committee of the Cedar
Rapids Chamber of Commerce.
Darrell L. Smith, RRC, PE
Photo 13 – Close-up of cracking granule surfacing
on the east slope of the lower roof.
Photo 15 – Close-up of
cracking granule surfacing on
the west slope of the lower
north end.
Photo 14 – Close-up of cracking granule
surfacing on the north end of the upper roof.
Photo 16 – Close-up of
cracking granule surfacing on
the south slope of the upper
roof north end over the garage.