Skip to main content Skip to footer

Glass Breakage Analysis: The Impact of Nickel Sulfide Inclusions in Building Glazing – Part Two: Manufacturing, Prevention, and Case Studies

May 18, 2026

Glass Breakage Analysis: The Impact of Nickel Sulfide Inclusions in Building Glazing – Part Two: Manufacturing, Prevention, and Case Studies
established in Part One1—which examined
the material science, formation mechanisms,
and fracture behavior of nickel sulfide
(NiS) inclusions—this article advances the
discussion toward the systemic, industrywide
challenges associated with preventing,
detecting, and mitigating these defects
within architectural glazing. While the
sections in Part One detailed how the phase
transformation of NiS inclusions precipitates
spontaneous breakage in thermally
toughened glass, this part shifts focus to the
upstream manufacturing variables, quality
assurance constraints, and post-installation
evaluation methods that shape the practical
management of NiS-related risk. By
exploring the technological limitations of
current detection techniques, the absence
of universal standards governing inclusion
thresholds, and the implications of case-study
failures in real-world facade systems,
this segment provides a comprehensive
framework for understanding how NiS
contamination persists across the glass
supply chain—and what strategies are
emerging to address it.
ADVANCING DETECTION
TECHNIQUES AND
ESTABLISHING INDUSTRY
BENCHMARKS FOR NIS
INCLUSION PREVENTION
While quality control efforts are primarily
directed toward preventing inclusions during
the production phase, a growing need exists for
the development of post-installation detection
technologies to assess NiS-related risks in extant
structures. Furthermore, the establishment
of comprehensive industry benchmarks
for acceptable inclusion rates and effective
failure mitigation strategies is anticipated to
enhance overall quality assurance and clarify
liability standards.

POST-INSTALLATION DETECTION

TECHNIQUES: EVALUATING

PRACTICAL SOLUTIONS

The capability to detect NiS inclusions in

fully installed glass represents a significant

advancement in preventative maintenance

and risk assessment for high-rise buildings.

While these nondestructive testing

methods—comprising ultrasound imaging,

laser scanning, and refined photometric

analysis—offer efficacious means to identify

potential defects, they are not devoid of

challenges. Each approach has limitations

concerning accuracy, environmental sensitivity,

and implementation feasibility, thereby

necessitating meticulous consideration prior

to widespread adoption. Industry professionals

continue to evaluate their practicality, with

the objective of refining detection techniques

and integrating them into comprehensive

glass assessment protocols. A review of the

advantages and disadvantages of each of these

NiS analysis methods for in-place construction

is presented below.

Ultrasound Imaging

Ultrasound imaging sends high‑frequency

acoustic waves through glass and analyzes

reflections from discontinuities to infer internal

defects. While it can penetrate the full thickness

and detect larger flaws (for example, voids or

delaminations), typical NiS inclusions are near or

below practical resolution limits, yielding weak,

indistinct signals.

Pros of ultrasound imaging include the
following:
• Provides depth analysis, facilitating the
identification of inclusions embedded within
glass layers.
• Proves effective for internal structural
assessments without necessitating glass
removal.
• Offers a noninvasive approach applicable to
dense materials.
Cons of ultrasound imaging include the
following:
• Exhibits limited resolution for microscopic
inclusions, rendering detection unreliable for
submillimeter defects.
• Laminated glass interlayers may interfere
with ultrasound wave penetration, potentially
compromising data integrity.
• Requires specialized operators and
equipment, consequently increasing both cost
and logistical complexity.
• The application of this technique across an
entire building to identify near-microscopic
particles may render the exercise
impractical.
Laser Scanning
Laser scanning for NiS inclusion detection is a
nondestructive optical technique that projects a
controlled laser beam across the glass surface to
identify microstructural irregularities that may
correspond to embedded defects. As the laser
interacts with the glass, variations in reflection,
refraction, or surface scatter can reveal localized
distortions associated with inclusions or stress
concentrations.
Pros of laser scanning include the following:
• Characterized by speed, efficiency, and the
capacity to scan large glass surfaces within a
brief time frame.
• Demonstrates high sensitivity to
microstructural irregularities that may
correlate with NiS inclusions.
• Proves effective in surveying expansive glass
facades.
Cons of laser scanning include the following:
• Possesses limited penetration depth,
making deeply embedded inclusions more
challenging to detect.
• Inconsistencies in reflection and refraction
stemming from coatings and ambient
environmental lighting may distort
readings.
• Necessitates precise calibration and reference
data for accurate defect identification.
• The application of this technique across an
entire building to identify near-microscopic
particles may render the exercise
impractical.
Refined Photometric Analysis
Refined photometric analysis is a
nondestructive optical technique that utilizes
light scattering and total internal reflection
(TIR) to detect the NiS inclusions. A coupled
light source propagates through the glass via
TIR, and when it encounters an NiS inclusion,
the light scatters. A sensor captures these
scattered photons, allowing for the precise
in-place localization of the inclusion without
destructive testing.
Pros of refined photometric analysis include
the following:
• Represents a passive, nondestructive
approach employing light-based detection
principles.
• Offers the potential for integration into
building maintenance systems for long-term
monitoring.
• Proves valuable for identifying stress points
and fracture precursors associated with
inclusions.
Cons of refined photometric analysis include
the following:
• Incapable of directly detecting NiS inclusions;
instead, it relies on inferred stress pattern
analysis.
• Subject to environmental variables, such as
ambient light conditions, which can impact
detection accuracy.
• Requires sophisticated computational data
interpretation to differentiate genuine
inclusions from normal optical distortions.
Considering the unique strengths and
limitations inherent in each technique, a
synergistic approach may yield optimal results.
For instance, laser scanning can efficiently
identify surface and near-surface irregularities,
while refined photometric analysis can monitor
stress patterns over time to predict potential
failure risks. The overarching challenge lies
in adapting these technologies for practical,
cost-effective implementation across
large-scale building projects. The feasibility
of such extensive investigative efforts must
be thoroughly vetted, as the sheer scale of
the search may indeed present a considerable
challenge.
ESTABLISHING INDUSTRY
BENCHMARKS FOR NIS
INCLUSION PREVENTION
Despite several decades of research into
spontaneous glass breakage, the glass industry
currently lacks universally accepted benchmarks
for NiS inclusion prevention and detection.
Collaborative efforts among manufacturers,
forensic engineers, building-science-based
architects, and regulatory bodies possess the
potential to enhance transparency, standardize
quality control measures, and minimize liability
risks through the following initiatives.
Defining Acceptable
NiS Inclusion Rates
• Establish quantifiable thresholds for allowable
inclusion size and frequency in tempered
glass production.
• Develop robust statistical models for risk
assessment predicated upon inclusion
concentration per unit of glass tonnage. This
may involve advanced technology like artificial
intelligence (AI).
Mandating Advanced
Testing Protocols
• Implement universal heat soak testing (HST)
standards to eliminate defective glass prior to
installation wherever feasible and integrate
these requirements into project specifications
at the early stages of the design process. HST
is a destructive post-production treatment that
effectively accelerates the phase change of
critical NiS inclusions, thereby inducing their
breakage in a controlled environment. Due
to the nature of cost implications for projects,
these standards should be properly vetted
through all stakeholders of the project from
the incipient stage.
• Require manufacturers to conduct enhanced
screening processes specifically targeting
NiS contamination. While it is mentioned
in this article that some manufacturers are
employing these stringent strategies, it is
not mandated.
• Propose fabrication visitation as an integral
component of the quality assurance and
quality control (QA/QC) process and submittal
review. This is another cost implication for
most projects and should be discussed
as early as possible within the design or
implementation phases.
Developing Predictive
Failure Models
• Utilize advanced computational simulations to
forecast spontaneous breakage probabilities.
• Introduce AI-driven defect tracking systems
for large-scale glazing installations.
• Integrate this methodology into building
information modeling software and
coordinate effectively with fabricators.
Encouraging Proactive
Inspection Requirements
• Establish systematic inspection and
monitoring protocols for high-risk
installatioIntegrate automated stress analysis
technology into contemporary glazing
maintenance strategies.
Clarifying Manufacturer Liability
and Warranty Standards
• Strengthen existing legal frameworks that
delineate manufacturer responsibility for
spontaneous glass breakage. This is a circular
standard that will likely lead to manufacturers
pushing more stringent in-house QA/QC
efforts at their facilities.
• Standardize contractual obligations pertaining
to the replacement or financial compensation
for defective glass.
CASE STUDIES AND
LESSONS LEARNED
HISTORICAL AND RECENT
INCIDENTS
The issue of spontaneous glass breakage
attributable to NiS inclusions possesses a
substantial historical trajectory, with incidents
documented globally. One of the earliest and
most prominent cases transpired in the 1960s
at ICI House (presently Orica House—see
Fig. 1) in Melbourne, Australia,2 which was
the nation’s inaugural skyscraper, where
71 glass panels spontaneously shattered. This
event catalyzed pioneering research by Ron
Ballantyne in 1961, which was one of the first
research projects of its type to formally describe
the NiS breakage mechanism. This discovery
led to the development of HST, thereby
bringing the NiS phenomenon to international
prominence. Decades later, similar dramatic
failures have persisted, as evidenced by
incidents at Waterloo Station in London, with its
iconic glass-and-steel roof, completed in 1994.
In 1999, it became apparent that numerous
glass panels in the roof were spontaneously
shattering and, in some cases, falling onto the
platforms below.3 The investigations into the
failures found that the breakage was indeed
caused by NiS inclusions.
More recent occurrences underscore the
ongoing nature of this challenge. For example,
International House, situated near Tower Bridge
in London, encountered significant issues
with its glass facade due to a batch of glass
affected by NiS inclusions. In Sydney, Australia,
a high-rise apartment building experienced
multiple glass pane explosions between 2010
and 2012, with broken glass descending
numerous stories, fortunately without causing
injury. These incidents collectively highlight
that NiS-induced breakage represents a global
concern, not confined to specific import origins
or “inexpensive” glass, as all flat glass produced
via the float process inherently carries this
potential risk.
NASHVILLE INCIDENT:
INVESTIGATION AND FINDINGS
An analysis of spontaneous glass
breakage within a Nashville, Tennessee,
mixed-use property was executed through a
comprehensive, multi-stage process (Fig. 2).
This investigation was commissioned by the
client to scrutinize a series of glass breakage
incidents that transpired over a 15-month
period in an office building component. By
reviewing project documentation, conducting
on-site examinations, and correlating data
with independent laboratory analyses, the
investigation sought to ascertain the root cause
of these failures.
Investigation Approach
• Site inspections: Visual examinations were
systematically conducted on both exterior
and interior elements across various levels of
the building. This process included detailed
photographic documentation to capture the
physical manifestations of breakage.
• Document review: The investigation
encompassed a thorough review of pertinent
project documents, including specifications,
installation instructions, prior inspection
reports, and manufacturer warranty
information.
• Technical testing correlation: An independent
laboratory report, which employed scanning
electron microscopy with energy-dispersive
X-ray spectroscopy analysis, definitively
confirmed the presence of NiS inclusions in
the submitted glass samples.
• Environmental documentation: Conditions
prevailing at the time of each breakage
event (including temperature, humidity,
and ambient lighting) were meticulously
recorded to develop a comprehensive
contextual understanding of the failure
occurrences.
Key Observations and Analysis
• Multiple locations of breakage: The
investigation identified numerous glass
breakage incidents distributed across several
floors and on all four exposures within the
office component of the multi-use building.
Each occurrence consistently presented
similar failure patterns, most notably the
characteristic “butterfly” fracture originating
from within the panel.
• Glass specifications and defects: The affected
facades are composed of unitized curtainwall
systems incorporating laminated insulated
glass units (IGUs). These IGUs are formed
by dual layers of float glass bonded with
a polyvinyl butyral interlayer and feature
a low-emissivity coating applied to the
second surface from the exterior of the glass
assembly. Observations further revealed
the presence of mild to moderate optical
distortions along the facade, in addition to the
discrete breakages.
• Crack patterns indicative of internal stress:
The crack patterns observed consistently
displayed “butterfly” or web-like features,
conspicuously lacking any signs of physical
impact or handling damage (Fig. 3). In several
instances, minute particles were identified
at the origin of the fracture pattern, strongly
suggesting a defect-triggered mechanism
rather than external trauma.
• One instance of edge-related damage was
observed on a glass unit that was removed
from the building and stored for analysis.

Glass type utilized: Multiple types of glass
were employed in this project, with both
tempered and heat-strengthened (HS) glass
integrated into the assembly. It is noteworthy
that HS glass exhibits a significantly lower
failure rate attributable to inclusions.
• Historical information: The property owner
disclosed that the design team did not
mandate HST. This omission was attributed
to value engineering decisions made during
the design process, wherein the scope for
such testing was removed for cost-saving
considerations.
Cause of Failure (Laboratory
Findings and Material
Considerations)
The collective evidence for the Nashville
project indicated that NiS inclusions constituted
the primary cause of the observed spontaneous
glass breakage. NiS particles, typically ranging
from 0.002 in. to 0.004 in. (0.05 mm to
0.10 mm) in size, are inadvertently incorporated
during glass manufacture. Under conditions
of thermal fluctuation, these inclusions
undergo expansion when the glass experiences
significant temperature changes. Due to the
constrained flexibility of the glass core, the
expanding NiS inclusion generates sufficient
internal stress to initiate cracking from within,
thereby producing the distinctive “butterfly”
fracture pattern.
The report provided by the glass testing
laboratory confirmed NiS inclusion as the
cause of the breakage. It was pertinent to
point out to the client that NiS inclusion-based
breakage occurring in HS glass is exceedingly
rare, if indeed possible. This observation
supports the inference that the installed
glass was not HS but rather tempered glass,
which was subjected to higher thermal stress
than HS glass and facilitates the NiS phase
transformation, leading to particle size
increase and subsequent cracking of the glass
from within.
Industry Context and Other Notable
Factors from the Case Study
While the occurrence of NiS-induced breakage
at the time of the investigation was statistically
rare, the consequences in terms of safety and
maintenance remained substantial to the owner
as well as the occupants of the building. Cost
implications also represented a major concern
for spontaneous breakage in the buildings for
the remainder of the complex that were not only
occupied but also featured multiple systems
integrated into their exterior cladding, such as
mechanical vents, steel accessories, or other
adjacent construction elements.
It was explicitly explained to the client
and owners of the complex that estimating
the potential breakage of NiS inclusions is a
probabilistic calculation and is not intended to
serve as an accurate prediction of future glass
breakage on any given building. Although
frequencies of breakage on projects globally
may fall within a similar range, the industry has
yet to establish an agreed-upon average against
which breakage can be precisely quantified.
Furthermore, not all breakages can be quantified
with ease, given that these events often result in
a multitude of shattered glass pieces, rendering
cause analysis challenging.
Conclusion: Investigation (Specific
to Nashville Case Study)
The investigation into the spontaneous
glass breakage in Nashville underscored the
complex nature of glass performance within
modern architectural systems. Evidence
derived from on-site inspections and laboratory
analysis strongly supported NiS inclusions in
the tempered glass as the root cause of these
failures within this particular glass facade. In
the case of the Nashville project, the removal
of HST played a crucial part in the presence
of the NiS throughout the exposures of the
building. The time elapsed between each of
the breakage occurrences indicated that the
phase changes were not just attributable to
the thermal differences, as the south, west,
and north facades all experienced breakage at
varied times.
Given the unpredictable nature of NiS
inclusion breakage, the following proactive
steps were recommended to the Nashville
development team and client:
• Immediate stabilization: Secure any
compromised glass units using heavy-duty
film or reinforced tape to mitigate public
hazard until a permanent fix is applied.
• Detailed documentation: Record the exact
date, time, and ambient conditions (both
interior and exterior) at the time of each
breakage to better understand potential
triggering factors.
• Glass replacement strategy: (1) Promptly
remove and replace affected units.
(2) Preserve broken samples for ongoing
technical analysis to further validate the
root cause.
• Manufacturer engagement: (1) Notify the
glass manufacturer regarding the confirmed
defect and discuss potential revisions in
their production process to reduce the risk of
NiS inclusions. (2) Where possible, consider
additional HST or enhanced screening
methods before installation.
• Long-term monitoring and maintenance:
(1) Implement a regular inspection regime
that includes detailed documentation of
environmental conditions to track any
subsequent occurrences. (2) Adopt updated
industry best practices to minimize the
likelihood of future incidents.
Furthermore, breakage also occurred on
the ground-floor atrium glass, which is largely
shaded by the adjacent buildings, reducing
the possibility of causality to a primarily
solar-exposed condition. In general, although
such breakages are statistically rare when
compared to the sheer number of glass-clad
buildings, the impact of glass breakage on
safety and property maintenance unequivocally
warrants proactive intervention. By incorporating
immediate stabilization measures, the
suggestions of maintaining thorough
documentation, engaging manufacturers, and
planning for long-term monitoring offer the
stakeholders of the development the ability to
effectively manage risks and uphold building
safety standards. HST should be given due
consideration by project teams at the early
stages of the design process. While ensuring
proper fabrication and minimizing the risk of
spontaneous breakage can entail significant
expense, early awareness of these potential risks
enables owners and clients to plan accordingly.
By addressing these costs up front, they can
be integrated into the overall project budget
or offset through strategic adjustments in
other areas, thereby ensuring a more judicious
allocation of resources.
IMPLICATIONS FOR BUILDING
OWNERS AND DESIGNERS
The unpredictable and delayed nature of
NiS-induced spontaneous breakage presents
significant implications for building owners and
designers. For building owners, these failures
can lead to substantial liabilities, pose safety
concerns for occupants and the public, negatively
impact asset value, and potentially damage

reputation. The risk is particularly acute in
overhead glazing and public areas where falling
glass fragments, even small ones from tempered
glass, can cause serious injury.
A critical lesson derived from these
incidents is the imperative for proactive risk
management, rather than merely reactive
replacement of broken panes. Designers
and specifiers must acknowledge that while
NiS inclusions are rare, their unpredictable
manifestation and potential for high-impact
consequences in critical applications
necessitate stringent mitigation strategies. This
includes a careful selection of glass types and
treatments based on the specific application
and perceived risk.
For instance, while heat soaking significantly
reduces the risk of in-service breakage, it does
not guarantee 100% elimination of the issue.
Therefore, for applications where glass fallout
is a severe concern (for example, high-rise
facades, overhead canopies), specifying
laminated glass, often in conjunction with
heat soaking, is a prudent measure. Laminated
glass ensures that even if an NiS-induced
fracture occurs, the fragments are retained
by the interlayer, thereby preventing their
descent. Additionally, for existing installations
of tempered glass, the application of security
films with anchoring systems can provide a
post-breakage retention solution, holding
shattered glass in place.
Beyond material specifications, proper
installation practices are also critical. Edge
damage during handling or installation, or
improper framing that introduces excessive
stress, can also lead to spontaneous
breakage—sometimes erroneously attributed
to NiS. Therefore, comprehensive quality
control throughout the entire project life cycle,
from glass manufacturing and processing to
installation and maintenance, is essential to
minimize all forms of spontaneous glass failure.
CONCLUSION
NiS inclusions persist as a complex and
enduring challenge within the field of
architectural glass, particularly for toughened
window and curtainwall applications. The
phenomenon is rooted in a subtle material
science characteristic: the protracted, delayed
volumetric expansion of the NiS inclusion as it
undergoes a phase transformation, a process
that is “frozen” during the rapid cooling phase
of glass tempering. This inherent, unpredictable
“delay-action bomb” mechanism possesses
the capacity to precipitate spontaneous glass
breakage years subsequent to installation,
notwithstanding that the initial impurities
are microscopic and virtually undetectable in
intact glass.
While statistically rare, the potential for
high-impact consequences—especially in high-rise
facades and overhead glazing, where falling glass
poses a significant public safety risk—mandates
robust prevention and mitigation strategies.
The industry’s primary response has been the
widespread adoption of HST. Nevertheless, HST
is not a panacea; its efficacy is not 100%, and it
contributes to both project cost and lead time.
For enhanced safety, particularly in critical
applications, laminated glass offers a vital layer
of protection by retaining glass fragments after
breakage, even in the event of an NiS-induced
fracture. HS glass, while not susceptible to
NiS-induced breakage due to its more gradual
cooling process, is frequently laminated to fulfill
safety glazing requirements.
The persistent nature of NiS inclusions
underscores the formidable challenge
of achieving complete elimination at the
manufacturing source, given the extreme
sensitivity of the float glass process to minute
contaminants. This reality drives ongoing
research into advanced nondestructive detection
methods and the development of novel glass
compositions, such as borosilicate glass, that
inherently prevent NiS formation.
Ultimately, the comprehensive management
of risks associated with NiS inclusions
necessitates a multifaceted approach. This
encompasses informed design decisions,
rigorous specification of heat-soaked and/
or laminated glass for high-risk applications,
adherence to evolving international standards
(for example, EN 14179–1, Glass in Building—
Heat Soaked Thermally Toughened Soda Lime
Silicate Safety Glass),4 and meticulous quality
control throughout the entire supply chain and
installation process. By fostering a thorough
understanding of the fundamental science
of NiS and its architectural implications, the
industry can continue to enhance the safety and
reliability of modern glass structures.
This article is intended as both a detailed
technical analysis of glass breakage phenomena
and a guide for improving quality assurance
in glazing installations based on information
available at the time of its creation. For inquiries
regarding this analysis, further discussion on
advancing testing methodologies, or additional
technical insights, please contact the author at
mrojas0377@gmail.com.
REFERENCES
1. Rojas, Misael. 2026. “Glass Breakage
Analysis: The Impact of Nickel Sulfide
Inclusions in Building Glazing. Part One:
Understanding and Identifying NiS.” IIBEC
Interface XLIV (3): 10–18.
2. Marfella, Giorgio. 2017. “When Building
Glass Breaks Dangerously It Is a Design
Problem.” University of Melbourne.
https://pursuit.unimelb.edu.au/articles/
when-building-glass-breaks-dangerously-
it-is-a-design-problem.
3. Harper, Keith. 1999. “Eurostar Firm Demands
Millions.” The Guardian. https://www.theguardian.
com/business/1999/dec/11/5.
4. European Committee for Standardization
(CEN). 2016. Glass in Building – Heat
Soaked Thermally Toughened Soda Lime
Silicate Safety Glass. EN 14179–1. Brussels
Belgium: CEN.
ABOUT THE AUTHOR
Misael Rojas is
a senior forensic
architect with over
23 years of experience
in architectural design,
forensic investigations,
construction, and
building enclosure
systems. As a leader
in the industry, he
has contributed to
the construction,
investigation,
and design of many buildings throughout
the United States, as well as large-scale
international projects. His deep expertise in
building enclosures allows him to collaborate
effectively with architects, clients, and
contractors, ensuring well-integrated solutions
from design through construction and into
complex investigations. Currently, he serves
as a managing architect at Exponent and as an
executive director on the board of IIBEC’s Metro
New York Chapter. Licensed in multiple states,
Misael operates nationally as a leading forensic
architect while residing in northern New Jersey.